TQG (M) Sdn Bhd has a NO REFUND policy.

All sales are final. There are no refunds.

Purchaser is solely responsible for:

Reading all information about books, tools, and events.

Exceptions to the No Refund policy are made for the following reasons:

Product was damaged in transit.

Product did not arrive (in transit, or lost by carrier).

A show you purchased a ticket for is canceled (or postponed).

What to do if your purchase doesn't arrive or arrives in less than perfect condition?

On your purchase receipt, you will find a customer support link that connects you with the fulfiller.

Recurring Membership Fees:

Membership fees are non-refundable. For cancelled memberships paid for on a yearly basis, billing will stop at the time of cancellation.

Misc. Customs and International Shipping:

TQG is not responsible for customs fees imposed by countries at point of entry.

The customer is solely responsible for any and all customs fees.

By making a purchase on a TQG site, you acknowledge you have read and agree to the TQG "No Refund" Policy.

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