TQG (M) Sdn Bhd has a NO REFUND policy.
All sales are final. There are no refunds.
Purchaser is solely responsible for:
Reading all information about books, tools, and events.
Exceptions to the No Refund policy are made for the following reasons:
Product was damaged in transit.
Product did not arrive (in transit, or lost by carrier).
A show you purchased a ticket for is canceled (or postponed).
What to do if your purchase doesn't arrive or arrives in less than perfect condition?
On your purchase receipt, you will find a customer support link that connects you with the fulfiller.
Recurring Membership Fees:
Membership fees are non-refundable. For cancelled memberships paid for on a yearly basis, billing will stop at the time of cancellation.
Misc. Customs and International Shipping:
TQG is not responsible for customs fees imposed by countries at point of entry.
The customer is solely responsible for any and all customs fees.
By making a purchase on a TQG site, you acknowledge you have read and agree to the TQG "No Refund" Policy.